Privacy Policy

Last updated: June 4, 2026

Dunes Buggy respects your privacy and is committed to protecting the personal information you share when using our website and ride request services. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you create an account or request a ride, we may collect information such as:

Your first and last name
Email address
Phone number
Street address or property location within Palmetto Dunes
Property type
Ride request details, including pickup and drop off locations, dates, times, and special instructions
Accessibility or mobility assistance requests

2. How We Use Your Information

We use your information to:

Create and manage your account
Process and manage ride requests
Contact you about ride confirmations, updates, or cancellations
Improve our service and website experience
Maintain records related to operations and customer service

3. Sharing of Information

We do not sell or rent your personal information. Your information may be shared only with authorized staff, drivers, or service providers as needed to operate Dunes Buggy and fulfill ride requests.

We may also disclose information if required by law or if necessary to protect the safety, rights, or property of our users, staff, or operations.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no website or online system can guarantee absolute security.

5. Cookies and Website Usage

Our website may use basic cookies or session technologies to keep you logged in, remember your preferences, and support normal website functionality. These tools help us provide a smoother experience but are not used to sell your data.

6. Account Information and Access

You are responsible for keeping your login credentials private. If you believe your account has been accessed without permission, please contact us as soon as possible.

7. Retention of Information

We may keep account and ride request information for as long as needed to operate the service, maintain records, resolve issues, and comply with legal or administrative obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date above.

9. Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact the Dunes Buggy office.

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